Please browse the information below before calling us – your concern may be answered here or on our conditions and terms web web page. Many Thanks!

Like many record stores, we get stock from a number of suppliers. Within our instance, several of those companies are offshore. Inventory access for plastic in certain can transform quickly and manufacturers are often not able to upgrade us with particular times for re-stocks – plastic requires lot more than CD to re-press. It isn’t unusual which you may need certainly to wait a few weeks and even a couple of weeks for plastic releases that have gone rented out already with companies to be re-stocked. You will often be provided the choice of cancelling your purchase in the event that you’d instead perhaps perhaps not wait for one thing.

Products shown on the internet site are ‘available’ but this doesn’t always suggest they truly are presently in stock. The internet site is not presently in a position to mirror ‘live’ stock amounts and often products will actually sell call at the store. We are going to attempt to tell you the moment we are alert to any difficulties with or delays to your purchase. If one for the things you have purchased is not any longer available through the supplier, your purchase will deliver you will not be charged for it without it and. In the event that you just wish your purchase become prepared if all things can be obtained, please be aware this into the reviews package on your own purchase kind. You check out and feel free to drop us an e-mail if you’d like an update if you need something urgently, please put a note in the Comments box when. Please see ‘Delivery instances’ right here to get more about this.

Documents in certain may take a whilst to return into stock if your provider runs away. We import many releases and plants that are pressing struggling to maintain with interest in plastic generally speaking. If you’d like one thing by a particular date, or desire to check always it is in stock before purchasing, please e-mail us.

Collect In-store

In the event that you choose this program at checkout, your purchase shall should be gathered from our store in Kingston. Your purchase won’t be prepared for collection you of this until you receive an update notifying. In many cases this can be exactly the same time you spot your purchase, but this can be quite definitely not at all times the outcome and will depend on product supply. If in just about any doubt, please e-mail us.

Amending / Cancelling Your Order We you will need to ensure you get your order away for you as soon as possible. In case your product is in stock, it could be frequently be equipped for dispatch within 30 minutes. Due to this, this really is crucial to double-check your purchase before it really is submitted.

We do recognize that everyone else makes errors and periodically you might like to amend or cancel a purchase. If that’s the case, please e-mail us (mailorder@banquetrecords.com) as fast as possible with us just as much information as you’re able to and we also’ll do our better to assist. But, in the event the purchase has already been being prepared we might never be in a position to alter details or cancel it. You will be needless to say eligible to get back the item(s) within 14 calendar times of receipt as stated right right right here. Different rules connect with seats, that are non-refundable.

Delivery as a result of high degrees of bank card fraudulence and several incidences of harm to packages, we have been no further in a position to deliver via standard solutions to Indonesia, Brazil, Mexico, Paraguay, Chile, Russian Federation, Singapore, Taiwan, Ukraine – sorry. If you should be very happy to purchase a courier service to your of the locations, please contact us to go over.

We are a record that is independent, instead than an online retail barn – more info on that here. We are going to often dispatch your purchase within 2 days that are working of receipt, this means it must frequently arrive at you in around 4 working times in the united kingdom (international orders obviously take more time). There is delays based on access (as above) of course there is any such thing that is more likely to wait your purchase for over a we’ll try to let you know about that as soon as we’re aware week.

Sales ship via standard Royal Mail services, that are not tracked – you can include a selection of tracked solutions to British orders for the charge that is extra more info on those solutions right right right here. If you wish to make use of service that is tracked a worldwide purchase, please e-mail us for the estimate.

More step-by-step information about delivery right here.

* business days are Monday – Friday.

Postage and Packaging

Packaging and postage costs are resolved automatically and included on to your purchase total as soon as in the checkout. As an example:

• CD: 80p for first item, 60p each additional• LP / 12″ / 10″: Ј2 for first item, Ј1.20 each additional• Double LP: Ј3 for first product, Ј1.80 each additional • 7″: Ј1.00 for very first product, 70p each additional• Tape: 80p per item• Poster: Ј3 per product

If you order many different platforms, you’re going to be charged the amount that is highest when it comes to very first product and every extra product will undoubtedly be charged during the ‘additional’ rate. A single LP and a CD, you’ll be charged Ј3 + Ј1.20 + 60p for example, if you order a double LP.

Sleep of Europe British price x 3.Rest regarding the globe UK rate x 4.

Postage and packaging costs will soon be demonstrably shown in your container before you distribute your purchase.

To learn more about packaging, please see here

Tickets

Tickets may not be changed. As soon as bought they can not be terminated, exchanged, refunded, transported or re-sold at significantly more than face value. In some cases, where shown on our site as well as on the tickets by themselves, seats aren’t transferable and ID matching the name of the individual whom bought the s that are ticket( will have to be supplied in the place for admission. Please always check specific occasion listings. We reserve the proper to invalidate seats re-sold at significantly more than face value.

Oahu is the duty associated with solution owner to determine whether a conference happens to be terminated additionally the date / time of any rescheduled occasion. We will try to contact you utilizing the current email address you provide on your own purchase kind to alert you of the termination or rescheduling. In the event of rescheduled occasions, if you’d like a refund your seats should be gotten by us ahead of the event happens.

In the case of a asian mail order bride cancelled or rescheduled occasion, you shall have to get back your seats to us at your expense. We are going to refund the facial skin value associated with the seats as quickly as possible, with no later than thirty days after, we receive your returned tickets. Postage / location collection costs aren’t refundable.

We offer one assistant that is personal totally free to disabled clients who otherwise never be in a position to go to a show. Facilities during the venues we utilize vary, so please contact us if any queries are had by you. Please purchase your standard ticket first, then deliver a message together with your solution purchase quantity along with your proof eligibility:

Front web web page of DLA / PIPFront page of Attendance Allowance letterEvidence that registered seriously sight impaired (blind)Access Card

We require evidence of eligibility to make sure these seats / areas visit those that need them many. We will review applications for help seats minus the above evidence of eligibility above on a basis that is case-by-case.

Line-ups and operating times are susceptible to alter.

Tickets ordered for delivery by post will perhaps not often be posted straight away (this can be based mostly on whenever tickets reach us) but should show up no later than 2 times prior to the show. Us no later than 2 days before the show takes place if you have not received your tickets, please contact.

‘Collect At Venue’ seats should be gathered at the place regarding the of the show night. You’ll want to bring your 6 order that is digit with you. Some venues additionally require picture ID for admission – please check individual show listings for more info.

Because of high degrees of charge card fraud / injury to packages in transit, unfortunately we could not deliver to your after nations: Indonesia, Brazil, Mexico, Paraguay, Chile, Russian Federation, Singapore, Taiwan, Ukraine. We cannot ship to parcel forwarding or digital details in almost any international nations. We do not ship to, your order will be cancelled and refunded if you place an order for delivery to a destination.